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Privacy Policy

Effective Date: 25-02-2026
Last Updated: 25-02-2026

1. Introduction
Welcome to DMEX INC. (“Company,” “we,” “our,” or “us”).
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website dmex.ca (the “Website”).
By using our Website, you agree to the practices described in this Privacy Policy.

2. Information We Collect
We may collect the following types of information:
a) Personal Information
Information you voluntarily provide, such as:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information

  • Any information submitted through contact forms

b) Automatically Collected Information
When you visit our Website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Date and time of visit

  • Referring website

This information helps us improve user experience and website performance.

3. How We Use Your Information
We may use your information to:

  • Provide and manage our services

  • Process transactions

  • Respond to inquiries

  • Send updates, promotions, or marketing communications (you may opt out at any time)

  • Improve our website and customer experience

  • Comply with legal obligations
     

4. Sharing of Information
We do not sell your personal information.
We may share your information with:

  • Service providers (payment processors, hosting providers, marketing tools)

  • Professional advisors (legal, accounting)

  • Authorities when required by law

All third-party providers are required to safeguard your information.

5. Cookies and Tracking Technologies
We may use cookies and similar technologies to:

  • Enhance website functionality

  • Analyze website traffic

  • Personalize content

  • Deliver advertising

You can modify your browser settings to refuse cookies; however, some features of the Website may not function properly.

6. Data Security
We implement reasonable technical and organizational safeguards to protect your personal information. However, no system is 100% secure, and we cannot guarantee absolute security.

7. Data Retention
We retain personal information only as long as necessary for business or legal purposes.

8. Your Rights
Depending on your location, you may have the right to:

  • Access your personal information

  • Request correction of inaccurate data

  • Request deletion of your data

  • Withdraw consent

  • File a complaint with a data protection authority

To exercise these rights, contact us at: dino@dmex.ca

9. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for their privacy practices.

10. Children’s Privacy
Our Website is not intended for individuals under the age of 13 (or applicable age in your jurisdiction). We do not knowingly collect personal information from children.

11. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

12. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Dmex Inc.
8205 Boul. Montréal-Toronto, suite 218, Montréal Ouest, Québec H4X 1N1
dino@dmex.ca
514.365.5050 

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